Ohio Stoneware Warranty

 Ohio Stoneware

 

Please read our warranty and terms of return

Care and Use

DO NOT use any piece on stovetop burners or any other direct heat source

OVEN:  Maximum oven temperature 260 C/500F.  Use oven mitts for lifting at all times.

GRILL/BROILER:  When using under a grill/broiler allow a gap between the rim of the dish and the heat source of no less than 6.5cm/2.5 inches

MICROWAVE:  Items are microwave safe.  Use care when removing as the entire piece will be hot.

FREEZER TO OVEN USE:  Do not place a frozen dish of food in a pre-heated oven.  Place the frozen dish in a cold oven and set the temperature allowing the dish and oven to heat together.  Before serving always check that the center of the food is completely and uniformly hot.

CLEANING:  Before use wash the piece in hot soapy water, rinse and dry thoroughly.  For most day to day cleaning, cool the dish for a few minutes then wash and dry as above, or wash in the dishwasher allowing the full cycle to complete.  For removal of stubborn residues allow the dish to cool, fill with warm soapy water and allow it to soak for 10-20 minutes.  Wash in the usual way using, if necessary a plastic brush or scouring pad. 

5 Year Limited Guarantee

Ohio Stoneware guarantees this product five years from the date of purchase against all defects in materials and workmanship provided the product has been used as instructed.  It does not cover normal wear and tear, commercial use or misuse of the product.  To claim under the guarantee please return the product, with proof of purchase to Ohio Stoneware at the appropriate address with postage paid. The returned product MUST be in good condition, if there are any signs of damage (broken, cracked, etc.) we will not accept the return and it will be shipped back to the sender.  Ohio Stoneware in its discretion shall either repair or replace the product free of charge and return the product prepaid if it is returned safely.  This warranty gives you specific legal rights, and you may also have other rights, which vary State to State.

 

Thank you for choosing Ohio Stoneware!